HealthyLife - Collection Notice

Collection Notice

At HealthyLife, we care deeply about your privacy.


And that means giving you what you need to make informed choices.


We want to make it simple for you to understand how we collect, use and share your personal information, so please read on to find out more.



How and why we collect personal information

We collect personal information such as your name, age range, gender, email address, addresses, Everyday Rewards number and payment details to register and manage your account and process and deliver your orders. Without the necessary information, we may not be able to do so.


We do so when you visit us online or otherwise engaged with us, for instance when you contact our customer service, or when you browse our websites or other digital assets.


We collect other personal information such as your survey responses, opinions, preferences and interests when you share feedback with us. We may also collect additional information when you sign up for competitions, offers or other programs.


We typically use your personal information to:


From time to time, we may ask you questions that relate to sensitive information (which is defined in the Privacy Act and is a subset of 'personal information' that includes information about your health), including questions about specific dietary products or health products. You will be provided with the option of choosing not to answer such questions. We do not share sensitive information other than as permitted by law.


Depending on how you deal with us, it’s possible we may need to collect other types of personal information necessary to deliver you the benefits of HealthyLife, conduct our business or to comply with our legal obligations.




Sharing your personal information

We work with a number of partners and service providers, and we sometimes need to share your personal information with them to bring you HealthyLife, its associated services and in the course of doing business. These include IT services, payment services providers, booking service providers, customer service suppliers and other third parties who help us maintain our websites.


We may need to share your personal information with other parts of the Woolworths Group, as permitted by law or in the context of any legal proceedings to which we are a party.


Should we ever explore the sale of HealthyLife, we may need to share personal information with potential and final acquirers.


Computing and commerce are now globalised and consequently we may sometimes need to share personal information overseas, for instance while using cloud computing services.


Visit the Woolworths Group Privacy Policy for more information on sharing personal information.




Your rights

If you have a query or complaint you would like to discuss relating to a privacy matter, you can contact the Woolworths Group Privacy Officer.


HealthyLife Company Pty Limited (ABN 95 647 137 111) is part of Woolworths Group Limited (ABN 88 000 014 675). Visit the Woolworths Group Privacy Policy for more information.


If you have registered an account with us and would like to opt-out of marketing communications and promotions from HealthyLife, you can change your marketing communications preferences by updating your preferences by logging into your account. If you receive any marketing communications or promotions from us via email, you can click on the unsubscribe link in the email to opt-out from that particular communication.


Visit the Woolworths Group Privacy Policy for more information on marketing communications, how you can access or correct your personal information collected by Woolworths or make a complaint about a privacy matter.

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