> **Healthylife** — Healthylife Pharmacy | Your online health destination > [Products](https://www.healthylife.com.au/browse) · [Health Hub](https://www.healthylife.com.au/learn) > > --- # Book with a Doctor Online ### What can a telehealth doctor help with? [ ![Health consults](https://assets-us-01.kc-usercontent.com:443/3e01c88d-6d32-0086-9f07-7574b3104890/7bf65104-62e2-4095-992b-418412718c12/Consultations.svg?quality=75&auto=format) ### Health consults Discuss your health concerns with a doctor and understand what to do next Book now ](https://www.healthylife.com.au/telehealth/telehealth-doctor-book) [ ![Access a prescription](https://assets-us-01.kc-usercontent.com:443/3e01c88d-6d32-0086-9f07-7574b3104890/7e32b9f5-bd86-4790-afa4-26e815a5bb52/Prescription.svg?quality=75&auto=format) ### Access a prescription Run out of your usual prescription or need a new prescription? Have one sent from the doctor via SMS. 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Book now ](https://www.healthylife.com.au/telehealth/telehealth-doctor-book) ### What can telehealth help you with today? * * * [From $39.00 ![Doctors Consult (Short)](https://www.healthylife.com.au/_next/image?url=https%3A%2F%2Fassets.healthylife.com.au%2Fproduct-images%2F103705.png&w=1920&q=75&dpl=dpl_E4gKPnzeWVh9QM9jEywecqwprP3e) ](https://www.healthylife.com.au/products/telehealth-short-consult) ### Doctors Consult (Short) [Read More](https://www.healthylife.com.au/products/telehealth-short-consult) See a doctor now [From $49.00 ![Doctors Consult (Long)](https://www.healthylife.com.au/_next/image?url=https%3A%2F%2Fassets.healthylife.com.au%2Fproduct-images%2F103706.png&w=1920&q=75&dpl=dpl_E4gKPnzeWVh9QM9jEywecqwprP3e) ](https://www.healthylife.com.au/products/telehealth-long-consult) ### Doctors Consult (Long) [Read More](https://www.healthylife.com.au/products/telehealth-long-consult) See a doctor now [From $19.90 ![Medical Certificate - Same Day for Workers](https://www.healthylife.com.au/_next/image?url=https%3A%2F%2Fassets.healthylife.com.au%2Fproduct-images%2F103196.png&w=1920&q=75&dpl=dpl_E4gKPnzeWVh9QM9jEywecqwprP3e) ](https://www.healthylife.com.au/products/telehealth-medical-certificate-same-day-for-workers) ### Medical Certificate - Same Day for Workers [Read More](https://www.healthylife.com.au/products/telehealth-medical-certificate-same-day-for-workers) Request a certificate [From $19.90 ![Medical Certificate - Same Day for Students](https://www.healthylife.com.au/_next/image?url=https%3A%2F%2Fassets.healthylife.com.au%2Fproduct-images%2F103195.png&w=1920&q=75&dpl=dpl_E4gKPnzeWVh9QM9jEywecqwprP3e) ](https://www.healthylife.com.au/products/telehealth-medical-certificate-same-day-for-students) ### Medical Certificate - Same Day for Students [Read More](https://www.healthylife.com.au/products/telehealth-medical-certificate-same-day-for-students) Request a certificate [From $39.00 ![Medical Certificate - Multiple Days](https://www.healthylife.com.au/_next/image?url=https%3A%2F%2Fassets.healthylife.com.au%2Fproduct-images%2F103199.png&w=1920&q=75&dpl=dpl_E4gKPnzeWVh9QM9jEywecqwprP3e) ](https://www.healthylife.com.au/products/telehealth-medical-certificate-multiple-days) ### Medical Certificate - Multiple Days [Read More](https://www.healthylife.com.au/products/telehealth-medical-certificate-multiple-days) See a doctor now [From $19.90 ![Medical Certificate - Same Day for Carers](https://www.healthylife.com.au/_next/image?url=https%3A%2F%2Fassets.healthylife.com.au%2Fproduct-images%2F103197.png&w=1920&q=75&dpl=dpl_E4gKPnzeWVh9QM9jEywecqwprP3e) ](https://www.healthylife.com.au/products/telehealth-medical-certificate-same-day-for-carers) ### Medical Certificate - Same Day for Carers [Read More](https://www.healthylife.com.au/products/telehealth-medical-certificate-same-day-for-carers) Request a certificate Next slidePrevious slide [ See more ](https://www.healthylife.com.au/telehealth/hola-by-healthylife) Frequently asked questions ### ##### What is a telehealth or online appointment? ### ##### How does a telehealth appointment work? ### ##### Does Healthylife conduct doctor telehealth appointments? ### ##### How long does a telehealth appointment go for? ### ##### Are telehealth appointments bulk billed? ### ##### Can anyone use telehealth? ### ##### What is the difference between standard consult and standard consult after hours?  ### ##### Why hasn’t the doctor called me? ### ##### Can I get controlled medications through my telehealth appointment? ### ##### Do you prescribe Covid-19 antiviral medications? ### ##### What if the medication category I need is not listed? ### ##### Do I need to prepare anything for my consultation? ### Explore more of healthylife Healthy readsFood Tracker [ Women's health Women's health ![5 questions for women to ask their doctors about their heart](https://assets-us-01.kc-usercontent.com:443/3e01c88d-6d32-0086-9f07-7574b3104890/b0917b49-5cd3-45a3-90b7-4567ce763a0e/5-questions-women-ask-about-heart-health-thumb.webp?quality=75&auto=format) ![Dr. Nikki Stamp](https://assets-us-01.kc-usercontent.com:443/3e01c88d-6d32-0086-9f07-7574b3104890/533271b7-d985-440f-813a-4ee83295ace0/dr-nikki-stamp.webp?quality=75&auto=format) Dr. Nikki Stamp ](https://www.healthylife.com.au/learn/5-questions-for-women-to-ask-about-their-heart) [ ### 5 questions for women to ask their doctors about their heart ](https://www.healthylife.com.au/learn/5-questions-for-women-to-ask-about-their-heart) For women, health empowerment is very important because even today, there are areas where women’s health falls short. Heart health is one of them. [ read more ](https://www.healthylife.com.au/learn/5-questions-for-women-to-ask-about-their-heart) [ Women's health Women's health ![5 questions for women to ask their doctors about their heart](https://assets-us-01.kc-usercontent.com:443/3e01c88d-6d32-0086-9f07-7574b3104890/b0917b49-5cd3-45a3-90b7-4567ce763a0e/5-questions-women-ask-about-heart-health-thumb.webp?quality=75&auto=format) ![Dr. Nikki Stamp](https://assets-us-01.kc-usercontent.com:443/3e01c88d-6d32-0086-9f07-7574b3104890/533271b7-d985-440f-813a-4ee83295ace0/dr-nikki-stamp.webp?quality=75&auto=format) Dr. Nikki Stamp ](https://www.healthylife.com.au/learn/5-questions-for-women-to-ask-about-their-heart) [ ### 5 questions for women to ask their doctors about their heart ](https://www.healthylife.com.au/learn/5-questions-for-women-to-ask-about-their-heart) For women, health empowerment is very important because even today, there are areas where women’s health falls short. Heart health is one of them. [ read more ](https://www.healthylife.com.au/learn/5-questions-for-women-to-ask-about-their-heart) [ health services health services ![What to put on your annual health check up list](https://assets-us-01.kc-usercontent.com:443/3e01c88d-6d32-0086-9f07-7574b3104890/2e86712a-dbba-4047-919d-06a33a082ce7/What-to-put-on-your-annual-health-check-up-list-thumb.jpg?quality=75&auto=format) ](https://www.healthylife.com.au/learn/annual-health-check-up-list) [ ### What to put on your annual health check up list ](https://www.healthylife.com.au/learn/annual-health-check-up-list) Staying on top of exactly when you need regular health checks can be a challenge. We spoke to Dr Jill Gamberg, GP, about which health checks you need and how often you should get them done. [ read more ](https://www.healthylife.com.au/learn/annual-health-check-up-list) [ health services health services ![What to put on your annual health check up list](https://assets-us-01.kc-usercontent.com:443/3e01c88d-6d32-0086-9f07-7574b3104890/2e86712a-dbba-4047-919d-06a33a082ce7/What-to-put-on-your-annual-health-check-up-list-thumb.jpg?quality=75&auto=format) ](https://www.healthylife.com.au/learn/annual-health-check-up-list) [ ### What to put on your annual health check up list ](https://www.healthylife.com.au/learn/annual-health-check-up-list) Staying on top of exactly when you need regular health checks can be a challenge. We spoke to Dr Jill Gamberg, GP, about which health checks you need and how often you should get them done. [ read more ](https://www.healthylife.com.au/learn/annual-health-check-up-list) [ medication medication ![Keep forgetting to take your medication? 6 ways to help get back on track](https://assets-us-01.kc-usercontent.com:443/3e01c88d-6d32-0086-9f07-7574b3104890/16ddcc45-684f-4b8e-9bb1-b0eacbdb3a19/man-looks-at-weekly-medication-organiser-while-sitting-outside2.webp?quality=75&auto=format) ](https://www.healthylife.com.au/learn/i-can-t-remember-if-i-took-my-medication) [ ### Keep forgetting to take your medication? 6 ways to help get back on track ](https://www.healthylife.com.au/learn/i-can-t-remember-if-i-took-my-medication) Keep forgetting to take your medication? Here are 6 easy ways to help get back on track. [ read more ](https://www.healthylife.com.au/learn/i-can-t-remember-if-i-took-my-medication) [ medication medication ![Keep forgetting to take your medication? 6 ways to help get back on track](https://assets-us-01.kc-usercontent.com:443/3e01c88d-6d32-0086-9f07-7574b3104890/16ddcc45-684f-4b8e-9bb1-b0eacbdb3a19/man-looks-at-weekly-medication-organiser-while-sitting-outside2.webp?quality=75&auto=format) ](https://www.healthylife.com.au/learn/i-can-t-remember-if-i-took-my-medication) [ ### Keep forgetting to take your medication? 6 ways to help get back on track ](https://www.healthylife.com.au/learn/i-can-t-remember-if-i-took-my-medication) Keep forgetting to take your medication? Here are 6 easy ways to help get back on track. [ read more ](https://www.healthylife.com.au/learn/i-can-t-remember-if-i-took-my-medication) #### Terms and Conditions ^Healthylife works with Hola to provide a platform that connects you with qualified doctors. These service providers have the sole responsibility for their services, products and information, and are independent of Healthylife. Please see our [Terms and Conditions](https://www.healthylife.com.au/terms-conditions) and Hola’s [Terms and Conditions](https://hola.health/consult-terms/?utm_medium=cpc&utm_source=google&utm_campaign=20529580732&utm_medium=cpc&utm_source=google&utm_campaign=20529580732&gclid=CjwKCAiA74G9BhAEEiwA8kNfpZQ_tmRIFLJu7iCvCYPbNdaTPJUTOUAjtwTS7KOBg2dNGjP4z1eGKBoCCVoQAvD_BwE) for more information. Telehealth consultations may not be suitable in all circumstances. If a telehealth consultation is not suitable for you, the healthcare professional you book with will alert you prior to or during your appointment. The typical wait time to speak to a doctor is 15 minutes. This may vary depending on availability and demand. During peak periods constraint may lead to service outage for short periods. Please check website for when doctor availbility is back up and running. Telehealth services are best suited when you cannot access your regular doctor. There are exclusions on what is eligible to be covered in a consultation, including the prescription of controlled, addictive or Schedule 8 medications. Hola doctors will not prescribe S8 medicines or drugs of dependence via Telehealth. Some weight loss medications and men's health medications may also not be prescribed. Please note any prescription products that is issued by a doctor may not come with repeats via Telehealth.Consultations are not suitable for emergencies, and you should contact 000 for an emergency.  \*Bulk-billing is available to eligible patients with a valid Medicare card. Bulk billing applies to appointments scheduled during specific operating hours only. Subject to availability. Hours of operation: You can access an Australian-registered telehealth doctor & health practitioners, 24/7, 365 days a year. Got a question about telehealth? Get in touch via [healthservices@healthylife.com.au](mailto:healthservices@healthylife.com.au). Read how we're working to support our customers and the healthcare industry in kind via our [Telehealth Commitment.](https://www.healthylife.com.au/discover/telehealth-commitment) **Free Delivery ** Any cart that contains a prescription item receives FREE Standard Delivery †Any cold-chain items will carry an Express Cold-Chain Delivery fee: Healthylife cold-chain items: $10.95 Healthylife Pharmacy cold-chain items: $15 ##### Everyday Rewards Collect 1 point for every $1 spent at healthylife.com.au. Earn exclusions apply.^ You will need to create an online account at healthylife.com.au and link your registered Everyday Rewards account to start collecting Everyday Rewards points on eligible purchases. To join Everyday Rewards visit www.everydayrewards.com.au. ^Products purchased from Healthylife Pharmacy through the Healthylife website, gift cards, delivery charges and any subscriptions where payment is not taken on healthylife.com.au will not count towards your qualifying spend and you will not collect points on any of these exclusions. If you have an existing Healthylife account login, you can link your registered Everyday Rewards account in your Healthylife Your Account page. Your accounts must remain linked in order to collect Everyday Rewards points.  In addition to the above terms and conditions, by participating in the Everyday Rewards program you agree to the [Everyday Rewards Terms and Conditions](https://www.everyday.com.au/terms.html). --- **About Healthylife**: Find everything you need for a healthy life: Shop over 15,000 curated health products, pharmacy, fact-checked health information, telehealth & health programs. **Useful links**: [Customer Support](https://www.healthylife.com.au/contact-us) · [Browse All](https://www.healthylife.com.au/browse)