Hola by Healthylife
See a doctor in 15 minutes*. Anytime, anywhere.
Everyday Rewards
Collect 1000 points on your first Telehealth consult. Excludes bulk-billed consults^
The easiest way to see an Australian registered doctor online 24 hours a day, 7 days a week, including weekends and public holidays.^
*Typical wait time. ^Terms and conditions apply. See bottom of page for full details.
Doctors Consult
Best for discussing a single health concern or question.
Learn More~ $10 surcharge applies for after-hours consultations.
From $39 ~
Doctors Consult (Bulk-Billed)*
Get fast, after-hours care on weeknights, weekends and public holidays.
Learn more
Online Prescriptions
Book with a doctor and get an e-script sent to your phone.
Read More
Medical Certificate - Same Day for Workers
Skip the wait. Get a doctor to approve and deliver in minutes.
Learn MoreThe easiest way to see an Australian registered doctor online 24 hours a day, 7 days a week, including weekends and public holidays.^
Registered Australian Practitioners
Collect Everyday Rewards with every consult
Speak to a doctor in 15 minutes, 24/7
100% online and secure
Over 400k Aussie customers with Hola
Free shipping on prescription orders^
Quick and convenient, no booking needed
Quick and convenient, no booking needed
Get expert care on your schedule—real doctors, quick advice, when you need it.
Reward your health, exclusively with Hola by Healthylife
Reward your health, exclusively with Hola by Healthylife
New to telehealth? Collect 1000 Everyday Rewards points on your first booking. Already a customer? You’ll still earn 1 point for every dollar spent on all future services.*
How it works
01Select your appointment type
Choose the right appointment for your needs and fill in the details.
02Checkout
Sign in or continue as a guest before entering your payment details to secure your appointment.
03Talk to a registered doctor
Get expert care within 15 minutes via video call.
04Next steps
If approved, instantly receive your script, certificate or referral via SMS or email
Get free delivery with any prescription*
Get free delivery with any prescription*
Fill your script via Healthylife Pharmacy and we’ll deliver everything in your cart to your door, free of charge.*
Choose your telehealth services
Select from our most common services
Doctors Consult (Short)
From $39 ~Quick advice for a single health concern.
~ $10 surcharge applies for after-hours consultations.
Doctors Consult (Long)
From $49 ~Support for chronic conditions or multiple concerns.
~ $10 surcharge applies for after-hours consultations.
Doctors Consult (Bulk-Billed)*
$0Get fast, after-hours care on weeknights, weekends and public holidays.
Online Prescriptions
$21.90Renew your script and get an e-script in minutes.
Medical Certificate - Multiple Days
$39Need extended leave? Get a certificate for multiple days.
Medical Certificate - Same Day for Workers
$19.90Off sick? Get a doctor-approved certificate for work.
Medical Certificate - Same Day for Carers
$19.90Taking care of someone? Get carer’s leave sorted.
COVID-19 Consult
From $59 ~Check your eligibility and access antiviral treatment
~ $10 surcharge applies for after-hours consultations.
Smoking Cessation Consult
From $39 ~Discuss your options for quitting smoking
~ $10 surcharge applies for after-hours consultations.
Meet our team of registered doctors
MBChB, MRCSI 1+2, CCBST, AMC
FRACGP, MD
MBBS
FRACGP, MBBS
FRACGP, MBBS, DRANZCOG, GDCH
Get expert care in minutes, day or night
Get expert care in minutes, day or night
Simply select your appointment type and speak to an Australian registered doctor via video call in as little as 15 minutes. It’s that easy.
The easiest way to see a doctor when you need to
The easiest way to see a doctor when you need to
Experience the convenience of quick, virtual consults. See a registered doctor now and take the first step towards hassle-free healthcare.
Terms and Conditions
^Healthylife works with Hola to provide a platform that connects you with qualified doctors. These service providers have the sole responsibility for their services, products and information, and are independent of Healthylife. Please see our Terms and Conditions and Hola’s Terms and Conditions for more information. Telehealth consultations may not be suitable in all circumstances. If a telehealth consultation is not suitable for you, the healthcare professional you book with will alert you prior to or during your appointment. The typical wait time to speak to a doctor is 15 minutes. This may vary depending on availability and demand. During peak periods constraint may lead to service outage for short periods. Please check website for when doctor availability is back up and running. Telehealth services are best suited when you cannot access your regular doctor. There are exclusions on what is eligible to be covered in a consultation, including the prescription of controlled, addictive or Schedule 8 medications. Hola doctors will not prescribe S8 medicines or drugs of dependence via Telehealth. Some weight loss medications and men's health medications may also not be prescribed. Please note any prescription products that is issued by a doctor may not come with repeats via Telehealth.Consultations are not suitable for emergencies, and you should contact 000 for an emergency.
*Bulk-billed consults are available to eligible patients with a valid Medicare card. Bulk-billing applies to appointments scheduled during specific operating hours only. Subject to availability.
Hours of operation:
You can access an Australian-registered telehealth doctor & health practitioners, 24/7, 365 days a year.
Got a question about telehealth? Get in touch via healthservices@healthylife.com.au.
Read how we're working to support our customers and the healthcare industry in kind via our Telehealth Commitment.
*Collect 1000 points on your first Telehealth consultation
*When:
Offer available 00:01 AEST 01/07/2026 to 23:59 AEST 30/09/2026
Where:
Available online at https://www.healthylife.com.au/telehealth/telehealth-appointment.
How it works:
To collect 1000 points, you will need to create an online account at healthylife.com.au if you don't have one already, ensure your Everyday Rewards card is linked at checkout, and book then attend your first consultation at https://www.healthylife.com.au/telehealth/telehealth-appointment. This offer can be enjoyed one (1) time only during the offer period. By booking a consultation, you agree to both Healthylife terms and conditions and Hola terms and conditions. The typical wait time to speak to a doctor is 15 minutes. This may vary depending on availability and demand. Telehealth services are best suited when you cannot access your regular doctor. Consultations are not suitable for emergencies, and you should contact 000 for an emergency. There are exclusions on what is eligible to be covered in a consultation, including the prescription of controlled, addictive or Schedule 8 medications, some weight loss medications and men's health medications may also not be prescribed. Bulk billed consultations are not eligible for this offer. Offer excludes Weight Management Program, Smoking Cessation Consultations and Covid-19 consultations on healthylife.com.au. Please note any prescription products that are issued by a doctor may not come with repeats via Telehealth. Healthylife reserves the right to change or cancel this offer at any time, without notice. Everyday Rewards may reverse any points which have been allocated to you where your consultation is cancelled or refunded for the items in respect of which those points were collected. Healthylife works with Hola to provide a platform that connects you with qualified doctors. These service providers have the sole responsibility for their services, products and information, and are independent of Healthylife.
When will I get my points?
You must successfully complete a telehealth consultation to be eligible for the points. Your points may take up to 7 business days from the end of the offer period to be loaded onto your Everyday Rewards Card.
In addition to the above terms and conditions, by participating in the Everyday Rewards program you agree to the Everyday Rewards Terms and Conditions.
* Free Delivery
Any order that contains a prescription item receives FREE Standard Delivery
Any cold-chain items will carry an Express Cold-Chain Delivery fee:
Healthylife cold-chain items: $10.95
Healthylife Pharmacy cold-chain items: $15
Everyday Rewards
Collect 1 point for every $1 spent at healthylife.com.au. Earn exclusions apply.† You will need to create an online account at healthylife.com.au and link your registered Everyday Rewards account to start collecting Everyday Rewards points on eligible purchases. To join Everyday Rewards visit www.everydayrewards.com.au. †Products purchased from Healthylife Pharmacy through the Healthylife website, gift cards, delivery charges and any subscriptions where payment is not taken on healthylife.com.au will not count towards your qualifying spend and you will not collect points on any of these exclusions. If you have an existing Healthylife account login, you can link your registered Everyday Rewards account in your Healthylife Your Account page. Your accounts must remain linked in order to collect Everyday Rewards points.
In addition to the above terms and conditions, by participating in the Everyday Rewards program you agree to the Everyday Rewards Terms and Conditions.