Terms and Conditions

^Healthylife works with Hola to provide a platform that connects you with qualified doctors. These service providers have the sole responsibility for their services, products and information, and are independent of Healthylife. Please see our Terms and Conditions and Hola’s Terms and Conditions for more information. Telehealth consultations may not be suitable in all circumstances. If a telehealth consultation is not suitable for you, the healthcare professional you book with will alert you prior to or during your appointment. The typical wait time to speak to a doctor is 15 minutes. This may vary depending on availability and demand. Telehealth services are best suited when you cannot access your regular doctor. There are exclusions on what is eligible to be covered in a consultation, including the prescription of controlled, addictive or Schedule 8 medications. Hola doctors will not prescribe S8 medicines or drugs of dependence via Telehealth. Some weight loss medications and men's health medications may also not be prescribed. Please note any prescription products that is issued by a doctor may not come with repeats via Telehealth.Consultations are not suitable for emergencies, and you should contact 000 for an emergency. 

Hours of operation:
You can access an Australian-registered telehealth doctor & health practitioners, 24/7, 365 days a year.

Got a question about telehealth? Get in touch via healthservices@healthylife.com.au.

Read how we're working to support our customers and the healthcare industry in kind via our Telehealth Commitment.
 

Hours of operation:
You can access an Australian-registered telehealth doctor & health practitioners, 24/7, 365 days a year.

Got a question about telehealth? Get in touch via healthservices@healthylife.com.au.

Read how we're working to support our customers and the healthcare industry in kind via our Telehealth Commitment.

20% OFF Telehealth Offer – Terms and Conditions 

Offer Code
TELE20

Offer Terms 

• Offer available from 00:01AM, 08/08/2025 until 11:59PM 30/09/2025 (AEST). Excludes paper script fee and priority booking fee.
• Offer can be enjoyed one (1) time only during the Promotional Period. 
• Promo code cannot be used in conjunction with any other offer code.
• Offer excludes Weight Management Program.

Everyday Rewards

Collect 1 point for every $1 spent at healthylife.com.au. Earn exclusions apply.^ You will need to create an online account at healthylife.com.au and link your registered Everyday Rewards account to start collecting Everyday Rewards points on eligible purchases. To join Everyday Rewards visit www.everydayrewards.com.au. ^Products purchased from Healthylife Pharmacy through the Healthylife website, gift cards, delivery charges and any subscriptions where payment is not taken on healthylife.com.au will not count towards your qualifying spend and you will not collect points on any of these exclusions. If you have an existing Healthylife account login, you can link your registered Everyday Rewards account in your Healthylife Your Account page. Your accounts must remain linked in order to collect Everyday Rewards points. 

In addition to the above terms and conditions, by participating in the Everyday Rewards program you agree to the Everyday Rewards Terms and Conditions.